Get in touch

WE’D LOVE TO
HEAR FROM YOU.

Questions about an order, a custom colour idea, or just want to say hi? Our small studio team reads every message and replies within one working day.

Hands stitching a red beaded heart charm
Replies within one working day

Ways to reach us

Send us a message

WRITE TO THE STUDIO

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The studio

ValoraaBead Studio

Handwoven in India

Shipping

Across India

Free on every order. Tracking link by email when it ships.

Quick answers

BEFORE YOU
WRITE IN.

Most questions are answered here in under a minute.

Where is my order?

Once your order ships you’ll get an email with its tracking link. How long delivery takes depends on your pincode, and our shipping page has the details.

Can I return or exchange?

Our returns page explains how returns and exchanges work. If something isn’t right with your piece, write to us with your order number and we’ll help.

Do you ship outside India?

Not yet. For now we only ship within India. Our shipping page has the details.

Can I choose my own colours or initials?

Yes. Choose “Custom / personalised” in the form above and tell us the colours, charm or initials you have in mind, and we’ll reply with what’s possible.

How do I care for my beaded jewellery?

Keep it dry and away from perfume and lotions, and store it flat in its pouch. Our jewellery care guide has more tips.